Looking after your investment
Your business phone system is an integral part of your business and keeping in touch with your customers and colleagues. It represents a significant investment and is an extremely important tool forming an important part of your business success.
To ensure that this business tool is working to its best capacity at all times, Cube can provide Telephone System Maintenance Agreement's.
Much more than insurance! – Maintenance Agreements assure you the maximum return on your investment, maximum results, customer satisfaction and cost certainty across your communications platform.
Cube only installs and services world class leading brands and in the unlikely event of a fault occurring, if you have a Maintenance Agreement with us, you will be provided with:
Priority service over non-maintenance clients
24 hour service access at reduced rates
4-hour response to critical system fault
8-hour response to non-critical system fault
Free replacement of defective parts
Free labour for all maintenance work
Access to our comprehensive stock holding of critical spares
One free training session for new and/or existing staff each year
System data backup (where applicable)
Free updates on released maintenance software (if required)
Adds, moves and changes at reduced maintenance rates
Full team of expert engineers
The reason we are confident to say that we can fix any of your telephone system’s problems is because we have a team of expert engineers who have all the qualifications and knowledge they need to be able to attend to your systems confidently. We have a combined experience of around 50 years!
However you arrange your next telephone system, on request, we can provide you with a new system standard maintenance agreement which gives you the same features as our Stand-Alone Standard Maintenance Agreement. You will receive the same priority service and response times to any faults.
*Please refer to the full details and terms which are provided in your specifically designed custom agreement.